stainless steel investment casting
Frequently Ask Questions

What kind of services do you offer for production?

We support metal OEM services. Our production process includes metal mold casting, die casting, CNC machining, sand casting, investment casting, etc. Value-added services are surface treatment, heat treatment, etc.  Our team can work with various materials such as aluminum alloy, gray iron, malleable iron, cast iron, ductile iron, high manganese steel, cast steel, stainless steel, etc.

Do you offer free sample?

Yes, indeed. You can fill in the request form we provide on our website so you can tell us your sample requirement. However, because we offer OEM service, different goods vary in weight. So, you must speak with our business manager for more information.

How do you guarantee quality?

Ucasting’s quality inspection team offers quality control and inspection services. We always monitor the order’s manufacturing throughout the whole process. We conduct a thorough examinations of raw materials, semi-finished goods, and final goods.

Do you allow NDAs?

Yes, of course. Whether you have collaborated with us or signed an NDA with us, customers’ privacy will be protected by Ucasting. We will make sure that the information you give won’t be known to third parties.

What are Ucasting's production tolerances?

Production services with a tolerance of 0.01mm. But the precise tolerance criteria must be established in accordance with the real needs of the product and the manufacturing procedure. Our expert engineers will evaluate if the design you supply can be used to accomplish your requirements.

What type of surface coating do you provide?

Galvanized, nickel-plated, oxidized black, anodized, chrome-plated, electrophoretic paint, powder coating, etc. are just a few of the surface treatment techniques that Ucasting has mastered. According to your specifications, we will apply the appropriate surface treatment to the product’s surface.

What is your process of production?

The complexity of your product will determine this. According to your product drawings and your needs, our technical team will create production solutions just for you. The production solution will take the specific manufacturing cycle into account.

What is the production lead time?

For your large volume orders, Ucasting offers very flexible lead times. Both pre-production services and cycle production services are available from us. The lead time and quantity of the goods can be more freely chosen based on your needs.

How can I know the progress of my order?

You will frequently receive the order production video and images after you order. You can take part in order production using video chats if you need to be aware of the current status of the order.

Do you offer after-sales services?

Yes, of course. A skilled after-sales service department at Ucasting can offer you expert technical consultation services, dynamic tracking services for your purchases, quality assurance services, and more.

Do you provide customized packaging?

We offer customized packaging services based on your needs. We have cutting-edge packaging lines that produce a variety of packaging options, including paper, plastic, wooden, shock-resistant, and anti-bump packaging. Additionally, we offer printing and customized packaging box services.

What are your payment terms?

We accept T/T, L/C, Escrow, Money gram, Western Union, etc. You can get in touch with our commercial manager on which payment option you choose.

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  • “Thank you, Ucasting for providing us with precision investment casting parts. My customers loved all the metal parts and received very good feedbacks. The services and staff are awesome. Will definitely choose you again as my supplier.”
    Customer Image
    Away
    Partner of Ucasting
  • “Thank you, Ucasting for providing us with precision investment casting parts. My customers loved all the metal parts and received very good feedbacks. The services and staff are awesome. Will definitely choose you again as my supplier.”
    Customer Image
    Away
    Founder of Ucasting
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